Frequently asked questions

What is Easypromos?

Easypromos is a global leader in digital promotions offering a self-service, easy-to-use platform to create and manage digital campaigns seamlessly across any social media network or device. As one of the very first digital promotions apps around, we have been actively listening to our clients since 2010 to offer the best, problem-free experience for administrators and participants – with zero programming expertise required.
Our promotion applications include sweepstakes, contests, quizzes, surveys and loyalty programs.

Are digital promotions right for me?

Digital promotions can be an essential tool for any marketing program, generating leads, engaging with an audience, attracting people to a point of sale, gathering feedback and rewarding customers for their loyalty.  Further digital promotions enable you to create noise through user-generated, social media content in a controlled environment. To see which promotion might be best for you, visit our Promotions App Helper.  
Or take a look at some of the great work our clients have done.

Why should I use Easypromos?

At Easypromos, we “sweat the small stuff.” Five years is a long time in the digital promotions business, and we’ve spent that time actively listening and reacting to the needs of our clients. This approach has afforded us one of the most complete digital promotions platforms out there, offering the tools and resource addressing the small details and concerns that make the difference for administrators and promotion participants. Our platform saves our customers valuable time, simplifies moderation, affords robust problem-free functionality and has done so for more than 250,000 promotions globally .
Have an idea on how we can improve? We’d love to hear from you.

What type of promotions can I do with your platform?

With Easypromos, you can create 18 types of promotions including sweepstakes, contests, quizzes, surveys, loyalty programs.  Check out our full list of applications

I have an idea and I don’t know how to start.
Can you help me?

Good ideas are the heart of every great campaign, and Easypromos is certainly here to help.  The first step should be to check out our free Promotions App Helper which can help organize thinking around your idea and offer suggestions on which promotion could be best for you.  If you still have questions, we are always available.  You will receive a response from one of our experts via email within 8 hours.

Can I customize promotions with my own brand?

Absolutely.  Our tools are designed to make your life easy.  Use your own logo, colors, images, text to match your promotion with your unique brand or idea.

Where will my promotion live?

This is really up to you.  Your promotion can be embedded as a widget or as a stand-alone micro site on your website, as well as live on your Facebook page, blog, Twitter, and link through a newsletter, email campaign – or all of them.  The way you publish your promotion does not have to be exclusive to one platform.  This approach ensures you are reaching participants where they are most comfortable and most likely to engage.   As the administrator, all results funnel into your results dashboard, regardless of where participation was initiated.

Will participants be able to view my promotion on their mobile devices?

Yes.  Our responsive design adapts automatically to any mobile device.  Which is important as we are seeing nearly 75% of all participants entering our promotions through mobile devices.

Is the information I gather from users in my promotions secure?

We keep your data secure. While we do collect some data for internal use, we will not be sharing any of your information with anyone. Check out our Privacy Policy for all the details.

How can I contract Easypromos?

We offer a pay-for-promotions model, a subscription model for unlimited promotions, and package programs which includes discounts up to 40%. Feel free to see our Pricing for more information.

Do you offer a free trial?

Yes, the first basic promotion is free for any new account.

How do subscriptions work with Easypromos?

One monthly subscription allows you to create unlimited promotions.  All subscriptions are month-to-month and you can cancel any time.  If you purchase a one-year subscription you pay only for 10 months. You also have the option to choose our pay-per-promotion model. See which Pricing model is right for you

I am an agency, and I manage several accounts.
Do you have a special price for agencies?

If you are an agency and expect to manage more than two promotions in a month, we suggest a subscription model or a package of promotions. Subscriptions allow you to manage unlimited promotions and packages provide discounts of up to 40%.  Check out our Agencies Page for more information.

If you have a special inquiry, please contact us at sales@easypromosapp.com. 

How much will Easypromos cost?

We have plans for everyone. Just take a look at how reasonable it is to use Easypromos.

Do you provide refunds?

We evaluate refunds on a case-by-case basis. If you would like to discuss a refund, please reach out to us and we will get back to you within 24 hours.

Can I test the Easypromos platform before initiating a promotion?

Yes, Easypromos platform is completely open and you can create an entire promotion and preview exactly how it would look without providing us with any payment information. We only ask for your billing information at the moment you are ready to activate the promotion.  

Can I see examples of promotions?

Definitely. We also provide a lot of great examples highlighting successful campaigns of our clients. Take a look.

Where do I go for help?

Our Online Help Desk is the best place to start.  Here you will find step-by-step tutorials, frequently-asked technical questions, and designer guides.
We also offer expert support 24x7 via ticket@easypromosapp.com, where one of our expert agents will respond do your question within 8 hours.

Do I need a credit card to sign up?

No credit card is required to create an account.

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