How to Restrict a Promotion by Age

Sílvia Martí
Do you need to prevent participants below a certain age from entering your promotion? Depending on the product, content, or applicable regulations, you may need to establish a minimum age for participation.

With Easypromos, you can add an age restriction screen before users access the promotion. Participants are asked to enter their date of birth, and only those who meet the minimum age requirement can continue.

Age restrictions can be useful for promotions involving adult-oriented products or content, as well as campaigns designed specifically for an adult audience.

When Should You Restrict a Promotion by Age?

One of the most common reasons for applying an age restriction is when a promotion involves alcoholic beverages or other products and content subject to minimum-age requirements.

The applicable age may vary depending on the product, country, and relevant regulations, so the organizer should determine the appropriate eligibility requirements and clearly explain them in the promotion’s Terms and Conditions.

Easypromos allows you to display an age restriction screen before users access the promotion. Participants enter their date of birth and can continue only if they meet the minimum age configured by the organizer.

Example of a promotion with an age restriction screen before accessing the promotion

The age restriction screen can also be customized with campaign-specific text and an image.

In the following example, the promotion featured content intended for users aged 18 and over. Participants who entered a date of birth showing that they were under 18 were informed that they could not access the promotion.

Example of a customized age restriction screen to match the campaign

Another example comes from Adopt A Destiny whose campaign was intended exclusively for adults. The organizer used the age restriction screen to prevent underage users from participating.

Example of a customized age restriction screen to match the campaign by Adopt a Destiny

Need different information depending on the participant’s age?
If you don’t want to restrict participation, use conditional fields to show additional registration fields based on Date of Birth. For example, you can request a legal guardian’s details only from underage participants. Learn more about conditional fields.

Other Ways to Manage Age Requirements

An age restriction screen helps prevent participants who do not meet the minimum age from accessing the promotion. However, the date of birth is provided by the participant, so it should not be considered independent proof of their identity or age.

Depending on the campaign and applicable requirements, you can use additional measures.

Request Date of Birth in the Registration Form

Activate the Date of Birth field in the registration form so the participant’s age is recorded with their registration.

This gives the organizer additional information that can be reviewed when validating participation or selecting winners.

Include the Age Requirement in the Terms and Conditions

Clearly state the minimum age for participation in the promotion’s Terms and Conditions and explain that participants who do not meet the eligibility requirements will not be considered valid.

When appropriate, the Terms and Conditions can also establish that a selected winner must provide proof that they meet the age requirement before receiving the prize.

If a winner does not meet the published eligibility criteria, the organizer can follow the replacement process established in the Terms and Conditions.

Ask Participants to Confirm That They Meet the Age Requirement

You can also add an opt-in field to the registration form asking participants to confirm that they meet the required minimum age.

This provides an additional confirmation from the participant, although it should not be considered independent verification of their age.

Choose the Right Age Restriction for Your Promotion

The best setup depends on the requirements of your campaign.

If participants below a certain age must not access or enter the promotion, use the age restriction feature and clearly explain the minimum age in the Terms and Conditions.

You can then reinforce that requirement through the registration form and, when necessary, verify the selected winner’s eligibility before awarding the prize.

If you need any help setting up age restrictions for your promotion, reach out to our team via live chat.