Frequently asked questions

What is Easypromos?

Easypromos is a global leader in digital promotions. We offer a self-service, intuitive platform to create and manage digital campaigns across all social networks and devices.

 

Easypromos was founded in 2010 as one of the first apps for online promotions. Since then, we've worked with clients all around the world to create the best possible experience for marketers and campaign organizers. Our platform is reliable, robust, and easy to use. You don't need to be a programming expert to customize promotions down to the last detail.

 

We specialize in digital campaigns for large brands and agencies. In our first ten years as a company, we've helped to run over 2 million campaigns with 20,000 clients.

How can digital promotions help my brand?

Online promotions are an essential tool for any modern marketing strategy. They can help you capture leads, connect with your target audience, drive traffic to your store, get customer feedback, and reward your most loyal followers. And they can create buzz and user-generated content on social media, while minimizing and managing brand risk.

 

To find out exactly which promotion is right for you, take a look at our success stories with past clients, or contact us directly. We'll be happy to advise you.

Why should I use Easypromos?

At Easypromos, we know that the little details matter. Five years is a long time in digital marketing, and we’ve spent that time actively listening and responding to the needs of our clients. That's why our platform is so comprehensive and reliable. It's all been designed for you - from the customization features in our apps, to the carefully researched tutorials and guides on our blog. Easypromos helps you to achieve your marketing goals efficiently.

 

Still think we can do better? We'd love to hear from you!

What kind of promotions can I create with Easypromos?

With Easypromos, you can create 24 different types of promotions including social media giveaways, contests, quizzes, surveys, loyalty programs, and giveaways for live events.  Check out our full list of applications

I have an awesome marketing idea, but I don’t know where to start. Can you help?

Every great marketing campaign starts with a good idea. And we're here to help you succeed!

 

Start by checking out our free Promotions App Helper to see which app is the best fit for your campaign. Or you can chat live with us to figure it out.

Can I customize promotions with my branding?

Yes you can! Our platform is designed so that you can create good-looking promotions, even if you don't have any design or programming expertise. Use your own logo, colors, images, and text to edit the campaign. For advanced users, you can also add your own CSS.

Where will my promotion be displayed?

This is really up to you.  You can embed your promotion as a widget on your website, or set it up as a stand-alone microsite. You can also embed it on your blog, share it on social media, and include a promotion link in your email newsletters and print materials. Your promotion is not exclusive to any single platform, so you can reach your audience wherever they are. You'll see all the promotion entries and data collected together in your Control Panel, including information about participation sources.

Will my promotions work for mobile users?

Yes! All Easypromos promotions come with a responsive design, which automatically adapts to any mobile device. However participants access your promotion, they'll have the same great user experience.

How do you keep my data safe?

We keep your data secure. While we do collect some data for internal use, we will not share any of your information with anyone else. Check out our Privacy Policy for all the details.

How do Easypromos subscription plans work?

You can choose from several different payment models. You can pay for promotions one by one, get a monthly plan with unlimited promotions, or choose an annual plan which includes unlimited promotions and a discount. Read our Pricing page for more information.

Can I try Easypromos for free?

Sure you can! Your first social media giveaway with your new account is free.

I am an agency, and I manage several accounts.
Do you have a special price for agencies?

If you are an agency and expect to manage more than one promotion a month, we recommend a monthly or annual plan which gives you unlimited access to promotions. We charge agencies the same rate as direct clients. Check out our Pricing page for more information.

 

If you have a special enquiry, we'd love to talk about how we can help! Please contact us at sales@easypromosapp.com

How much does Easypromos cost?

We have a range of pricing options, depending on the promotions you want to run. You can find out more on our Pricing page.

Can I get a refund?

We evaluate refunds on a case-by-case basis. If you would like to discuss a refund, please reach out to us and we will get back to you within 48 hours.

Can I test my promotion before it starts?

Yes, you can. Our platform is completely open, which means you can create, draft, and preview your promotion before you pay anything. We won't ask you for any billing information until you're ready to activate your promotion.

What are other brands doing on Easypromos?

Great question! We love collecting case studies from our clients. Take a look at some of their success stories.

I need help. Help!

Stay calm - we've got lots of resources to help you out.

 

Start with our Online Help Desk, where you'll find find step-by-step tutorials, frequently-asked technical questions, and guides for designing your promotion. You can also chat live with our support team. They'll be delighted to help.

How to run an Instagram giveaway?

The most used giveaway type on Instagram is a random draw among all the users that have commented on a post on a brand's profile. These are the steps to follow:

1) Write and publish the giveaway post on your profile. Learn here which aspects you should include in this post so that users know how to participate.

2) When the participation period is over, use an application to import all the participants and select the winner or winners.

3) Announce the winner and ask for the contact data so you can deliver the prize.

This step-by-step guide will help you in the process.

Can I run an Instagram giveaway and ask users to follow me?

Instagram's promotion policy does not prohibit setting the requirement of following the profile in order to participate in a giveaway so you can ask for it. But, no external app can check if the participants are followers. So you should check this manually after picking the winners and manage it with the alternate winners. Learn how to obtain and manage alternate winners.

How to pick a winner of an Instagram giveaway?

If you want to run a transparent and reliable giveaway that enters all the participants that have commented on your Instagram post, you need to use a tool that retrieves all the comments and is able to select a winner randomly. Discover the most important aspects to keep in mind when selecting a winner picker tool.

What's the best text for an Instagram giveaway post?

In the text of the Instagram giveaway post, it's important to specify the prize, the entry period, how to participate and how the winner is picked and announced. It should be attractive and well structured and should be accompanied by a nice image that shows the prize on offer. You can check this article with recommendations on how to write the giveaway post and get a draft text.

Can I run a giveaway in Instagram Stories?

Yes, but without guarantees. Instagram doesn't allow to retrieve Stories automatically even if they mention the brand and part of the information disappears after 24 hours. If you want to make the most of the potential of the Instagram Stories, we recommend several actions that will work for you and won't create excessive manual work for you.

Do Instagram giveaways work to get more followers?

Yes, of course. The ideal is to create a giveaway where the prize is one of your brand's products because this way, the users that become followers during a giveaway are from your target audience. Here you can discover how a brand achieved the highest engagement ever and many new followers thanks to comments giveaways on Instagram.

Is it possible to run a giveaway from two Instagram accounts?

Collaboration giveaways where more than one Instagram profile unite to launch a giveaway together for their communities are very common. To do this, the ideal is that both accounts publish a giveaway post and obtain interaction through comments, mentions, etc. To add the participants from both posts, there are tools that allow you to connect both accounts and import the comments from several posts, adding them all together into one single giveaway. Learn how to pick a winner transparently from a collab giveaway.

Can I collect the data of the participants in an Instagram giveaway?

No. If it's a giveaway among the users that comment on the post on your profile, no data is collected. The apps only work with public information from the social network. If you want to run a giveaway on Instagram and at the same time collect the participants' contact data, you should opt for an app with registration form and share it on Instagram.

Can I run a Facebook Giveaway among the users that like my page, share a post or mention friends?

These actions can't be mandatory actions in order to enter a giveaway, according to the Facebook promotion policy. We recommend that the mandatory action is to comment on the post, and you can encourage users to take the other actions.

What kind of giveaway can I run on Facebook?

Facebook has specific promotion policies. From Easypromos, complying with the social media's good practices, we recommend running giveaways among users that comment on or 'Like' a post on a Facebook page. Learn how to write a giveaway post for Facebook with these tips.

Can I run a Facebook giveaway in collaboration with another page?

Yes, our Multi-Network Giveaway app allows you to create a single giveaway and add participants from several Facebook pages, even if you're not an admin of the other page. Learn how to organize social media giveaways with collaborators.

Can I run a giveaway among the users that comment in a Facebook group?

It's only possible to run a giveaway among the users that comment on or 'Like' a post on a Facebook page. If you want to run a giveaway in a Facebook group, we recommend that you do it with an Entry Form Giveaway which will make it much easier and transparent obtaining their data and running the random draw.

Can I get the data of the users that participate in a Facebook Giveaway?

In a giveaway among comments on a Facebook page post, no data is captured. The app only works with public information from the social network.

How can I announce the winners of a Facebook Giveaway?

In the Easypromos platform, you have several tools to notify and announce the winners of your giveaways. For example a winners page that you can customize and share, and a winners broadcast video. If the giveaway is among comments, it's easier to contact the winners because the brand can comment on the post announcing the winner, and all users who've commented before will receive a notification.

What kind of giveaways can I run on my Twitter profile?

The platform allows you to run different types of giveaways on Twitter: retweets giveaway, sweepstakes among followers, sweepstakes among replies to a tweet or mention + hashtag giveaway. The most common type is a giveaway among the followers that retweet the giveaway tweet. If you need examples, you can read this blog post where we explain 7 Twitter Giveaway Ideas.

Can I run a Twitter Giveaway in collaboration with other profiles?

Yes, our Multi-Network Giveaway app allows you to create a single giveaway and add participants from several Twitter profiles, even if you're not an admin of the other profile. Learn how to organize social media giveaways with collaborators.

How many winners can I select in a Twitter Giveaway?

With the Easypromos app, you can select up to 1000 winners in total between winners and alternate winners.

Can I run a giveaway adding participants from several tweets?

Yes, the platform allows you to select one or more tweets from your Twitter profile to enter them into the prize draw among all the users that have interacted with the tweets.

Can I run a giveaway among all the subscribers to my YouTube channel?

Not automatically, because YouTube doesn't give external apps the tools to get this information. From Easypromos we recommend our solution: run a giveaway among all the users that comment on a video on your channel.

What kind of giveaways can I run on my YouTube channel?

The YouTube giveaway app lets you import the comments on a video with just one click, and carry out a random prize draw among them all. You can also create an Entry Form Giveaway and share it in the description of your video so that all the visitors who want to participate sign up and that way you'll collect their contact details.

Can I download the list of subscribers to my YouTube channel?

The YouTube API does not offer tools to do this.

How can I announce the winners of my YouTube Giveaway?

In the Easypromos platform, you have several tools to notify and announce the winners of your giveaways. For example a winners page that you can customize and share, and a winners broadcast video.

Can I download the user data from a giveaway with registration form?

Yes, you can download the list of participants as an Excel or CSV file.

Who does the participant data from the giveaway belong to?

The participant data belong to the brand or company that organizes the promotion. Easypromos only uses the user data to facilitate the successful operation of the promotions. Easypromos will NEVER utilize details of registered users for any other reason. We explain this in the Easypromos Privacy Policy (we are the data processors of the data on behalf of the promotion organizers)

With the Entry Form Giveaway app, do I have tools to adapt the promotion to the data protection regulation, the GDPR?

In Easypromos, we're prepared to easily comply with the General Data Protection Regulation (GDPR). You can read the good practices and advice here.

Can I add the Entry Form Giveaway to my website?

Yes, the promotions can be displayed on a blog or a website using the widget system. You can read this article to learn about the widgets Easypromos has available.

Can I limit the number of participants in my Entry Form Giveaway?

Yes, you can decide if you want to close the giveaway when a certain number of registered participants is reached. By default, there is no limit to the number of participants.

Can I limit the number of entries per user in an Entry Form Giveaway?

Yes, in the Premium and White Label version, you can decide how many times you want to let the same user participate. The default option is one entry per user.

Can I limit the participation in the giveaway to users that register with a specific email domain?

By default, all email addresses are allowed to participate in the promotion but you can limit the entry to an email or group of emails, or if you prefer, to a specific email domain.

How many attendees can register in an Event Giveaway?

Up to 1,000 attendees can register in an Event Giveaway, depending on the active plan. For more than 1,000 attendees, you should contact the Easypromos sales team.

Do I get the data of the participants in a Multi-Network Giveaway?

In this type of giveaway, you don't collect data. The app only works with public information from the social network. If you wish to collect data, you should use an Entry Form Giveaway.

Can I collect the data of the attendees with an Event Giveaway?

Yes, you can enable a text field to collect the email address of the attendees at an event in the last step of the participation in the giveaway.

How do users participate in a Multi-Network Giveaway?

The Multi-Network Giveaway app allows creating a single giveaway among comments by adding participants from several posts on different social media. Learn more about running a giveaway among the communities from different social networks.

How many winners can I select in a Multi-Network Giveaway?

You can select up to 1000 winners between winners and alternate winners.

Can I have more than one prize in a Multi-Network Giveaway and select a winner of each one?

Yes, you can create all the prizes you're giving away, and for each prize you can define the number of winners you want to select.

Can I customize the puzzle with my brand design?

Yes, you can customize the image of the puzzle and all the pages of the game with your brand colors and logo. You can also customize the overall design and all the texts.

Can I see an example or a demo of an online puzzle?

Yes, in this link, you can see a real example of an online puzzle. It's a demo so you can participate and play.

Can I share and publish the puzzle on my social media?

Yes, when you create the puzzle, you will get a link to the microsite of the puzzle that you can use to share it on your social media profiles. Furthermore, the puzzle includes buttons for the participants to share it.

Can I establish a time limit and control the difficulty of the puzzle?

Of course! You can add a maximum time the users have to solve the puzzle, and 3 difficulty levels: easy (9 pieces), medium (16 pieces) or hard (25 pieces).

How long will it take me to create a puzzle?

You can create the first puzzle in less than one hour. Once you know how the platform works, you can create puzzles in less than 10 minutes.

Can I get the data of the participants in the puzzle?

Yes, you have 3 participation modes: Create a puzzle without asking for any data, create a puzzle where you ask for the users' contact details in order to participate, or you can ask for the data after the users have played the puzzle. The mode depends on the objective of the puzzle. Here you can read our recommendations for the user registration options in online games.

Can I create a ranking among the participants of the puzzle and reward the fastest player?

Yes, and it creates a lot of fun! You will create competition among the users and make them want to play again every day. The ranking is generated with the best score of each user and you can decide the number of times a user can play per day.

Can I customize the Memory game with my own cards?

Yes, you can upload your own images for the cards of the game. You can also upload a custom image for the reverse side of the cards. Furthermore, all the pages of the games can be customized with the design, texts, colors, and logos of your brand.

Can I share and publish a Memory game on my social media?

Yes, when you create the Memory game, you get a link to the microsite of the game that you can use to share it on your social media. The participants also have the option of sharing the game after playing. The text and the image that is shared are customizable for each social network type.

Can I see an example or a demo of a Memory game?

Yes, you can click on this link to see a real example of an online memory game. It's a demo so you can participate and play. 

How many pairs of cards can I add to the game?

You can add maximum 8 pairs of cards, and minimum 3.

Can I add a time limit for each try in the game?

Of course! And we recommend that you do so to create more excitement to the game. Adjust the time to a short time so that the players have to try several times.

Can I create a ranking and reward the fastest player?

Yes, and it creates a lot of fun! You will create competition among the users and make them want to play again every day. The ranking is generated with the best score of each user and you can decide the number of times a user can play per day.

Can I embed the memory game on my website or blog?

Yes, you have the widgets feature available which includes the code of the memory game to add to your web. This way, the users can play directly on your website.

How much does it cost to create an online puzzle?

You can create your first puzzle from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Can I embed the puzzle on my website or blog?

Yes, you have the widgets feature available which includes the code of the puzzle to add to your web. This way, the users can play directly on your website.

What's the price for creating a Memory game?

You can create your first game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

How does the Match It game work?

The participants will see the board with a number of cards and have to select two of them. If the two cards are a match, they will disappear from the board. The users solve the game by finding all the matching pairs and leave the board empty. The administrator of the game can choose to show the image or the reverse side of the card and can customize the image of each of the cards and the reverse side of the cards. Furthermore, all the screens of the game can be customized with the image, colors, texts and logos of the brand.

Can I share and publish the game on my social media?

Yes, when you create the game, you get a link to the microsite of the game that you can use to share it on your social media. The participants also have the option of sharing the game after playing. The text and the image that is shared are customizable for each social network type.

Can I see an example or a demo of a Match It game?

Yes, you can click on this link to see a real example of an online Match It game. It's a demo so you can participate and play.

How many pairs of cards can I add to the game?

You can add maximum 8 pairs of cards, and minimum 3.

What's the price for creating a Match It game?

You can create your first game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Can I add a time limit for each try in the game?

Of course! And we recommend that you do so to create more excitement to the game. Adjust the time to a short time so that the players have to try several times and the matches will stay in the player's mind.

Can I obtain the data of the participants in the game?

Yes, you have 3 participation modes: Create a game without asking for any data, create a game where you ask for the users' contact details in order to participate, or you can ask for the data after the users have played. The mode depends on the objective of the match-it game. Here you can read our recommendations for the user registration options in online games.

Can I create a ranking and reward the fastest player to find the matches?

Yes, and it creates a lot of fun! You will create competition among the users and make them want to play again every day. The ranking is generated with the best score of each user and you can decide the number of times a user can play per day.

Can I embed the game on my website or blog?

Yes, you have the widgets feature available which includes the code of the Match It game to add to your web. This way, the users can play directly on your website.

How many words can I add to the Wordsearch game?

You can add maximum 15 words and each word should have at least 2 characters.

Can I share and publish the Wordsearch game on my social media?

Yes, when you create the game, you get a link to the microsite of the game that you can use to share it on your social media. The participants also have the option of sharing the game after playing. Furthermore, you have the code available to embed the Wordsearch game on your website or blog so that the users can play directly there.

Can I see an example or a demo of a Wordsearch game?

Yes, you can click on this link to see a real example of an online Wordseach game. It's a demo so you can participate and play. 

Can I choose the difficulty level of the Wordsearch game?

Yes, you can set a time limit for the game. The user needs to find the words before the time is up. You can also set up the number of columns of the board. The more columns, the more difficult the game is.

What's the cost for creating a Wordsearch game?

You can create your first Wordsearch game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Can I create a Wordsearch game with emojis?

Yes, you can change the alphabet of the board in the Wordsearch game and select emojis as the default characters.

Can I obtain the data of the participants in the game?

Yes, you have 3 participation modes: Create a game without asking for any data, create a game where you ask for the users' contact details in order to participate, or you can ask for the data after the users have played. The mode depends on the objective of the world search game. Here you can read our recommendations for the user registration options in online games.

Can I create a ranking and reward the fastest player?

Yes, and it creates a lot of fun! You will create competition among the users and make them want to play again every day. The ranking is generated with the best score of each user and you can decide the number of times a user can play per day.

Which alphabets and characters does the Wordsearch game support?

You can create Wordsearch games with Latin, Greek, Arabic, Hebrew, and Cyrillic characters.

How does the Hidden Objects game work?

The users will see an image and have to find the some specific objects in it. When they find one, they click on it and if it's right, it will be marked with a green circle. The more objects they find, the more points the participant gets. The creator of the game will design an image with hidden objects, upload it to the Easypromos platform, and mark the areas of the image where the objects are.

Can I share and publish the Hidden Objects game on my social media?

Yes, when you create the game, you get a link to the microsite of the game that you can use to share it on your social media. The participants also have the option of sharing the game after playing. Furthermore, you have the code available to embed the game on your website or blog so that the users can play directly there.

Can I see an example or a demo of a Hidden Objects game?

Yes, you can click on this link to see a real example of an online Hidden Objects game. It's a demo so you can participate and play. 

What's the cost for creating a Hidden Objects game?

You can create your first game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Can I upload my own frames and stickers?

Yes, you can upload your own frames and stickers to adapt the game to the corporate brand image. In this blog post, you can see different campaign examples for the PhotoFun app.

Can I show a gallery with the images the users create?

Yes, and it's a great idea! PhotoFun is the ideal game for generating brand content. Enable the gallery to show the photos that the users create. You can also embed the gallery on your website or blog.

Can I activate voting in the PhotoFun gallery?

Yes, you can enable the voting system in the PhotoFun photo gallery. The users will share their photos with your frames and stickers on social media to get their friends to vote for them. The votes will help you get viral reach and more visibility to your contest.

What are the specifications for the frames and stickers?

The stickers should be PNG images of 400x400px. The frames should also be PNG format, and the size depends on the proportion of the game. You can choose from three different proportions: Square (800x800), Story (1127x2008) and Post (1200x630). Detailed information about the customized frames and stickers. 

How can I use PhotoFun in my marketing strategy?

In many ways! From decorating the photo of your pet to launching branded messages to the community. Here you have a list of apps that you can use to boost your brand with PhotoFun. 

How does the Scenes app work?

The users can participate from their mobile phone, tablet or computer. They will see a page with an image proposed by the organizer of the game and a set of stickers and need to decorate the image with the stickers. It's possible to rotate and resize the stickers. The result will be a personalized image with the brand. The users need to fill in the registration form in order to save their image and participate in the contest about the best creations.

Can I show a gallery with the scenes the users create?

Yes, and it's a great idea! Enable the gallery to show the scenes that the users create. The gallery has a search field, filters, pagination, and buttons to share on social media. Furthermore, you can embed the gallery on your website or blog.

Can I activate voting in the scenes gallery?

Yes, you can enable the voting system in the scenes gallery. The users will share their creations on social media to get their friends to vote for them. The votes will help you get viral reach and more visibility to your contest.

What are the specifications for the backgrounds and the stickers?

The stickers should be PNG images of 400x400px. The backgrounds should also be PNG format, and the size depends on the proportion of the game. You can choose from three different proportions: Square (800x800), Story (1127x2008) and Post (1200x630). Detailed information about the customized backgrounds and stickers. 

Can I customize the design of the prize wheel?

Yes, you can add your brand logo in the center of the wheel, choose the colors of each segment, customize the frame of the wheel, and upload you own background image. These options allow you to design a prize wheel completely customized with the style of your brand.

How many segments and prizes can the prize wheel have?

You can add as many segments as you wish. But we recommend that you don't put more than 20 to ensure a better user experience.

How are the prizes given when users spin the wheel?

The probability of winning a prize in the wheel is the same as the number of segments in the wheel. Example: If a prize has 2 segments in a wheel with 10 segments, the probability of winning this prize is 2 to 10 (20%). Furthermore, you can add a condition to the prizes so that they won’t be assigned until a certain date has passed. 

What happens when there are no more units of a prize left?

When you create the prizes in the wheel, you can define the number of units available. If all units have been given already, the prize will still appear on the wheel, but it will never stop there.

Can I ask for a previous step before spinning the wheel?

For the users to be able to spin the wheel, you can require that they first fill in a registration form. Another requirement could be that the users need to validate their email address before getting to spin the wheel. You can also ask the users to enter a valid code to be able to play. For every valid code, you get a spin of the wheel.

Can I determine how many times a user can spin the wheel?

Of course! You can set up the number of spins each user gets. You can, for example, choose to give just one spin or even several spins per day. You can also make it a condition that the users enter a valid code to be able to spin the wheel. This option is interesting if you only want to let users who've made a purchase spin the wheel.

Can I add the prize wheel to my website, e-commerce or blog?

Yes, you have the widget feature available which includes the code of the Spin the Wheel promotion to add it to a website. You can embed the prize wheel on a page or show it as a pop-up. This way, the users can play directly on your website.

Can I send the prizes won in the Spin the Wheel promotion by email to the users?

Yes, the Spin the Wheel app includes an email platform which allows you to automate the sending of the prizes to the winners. This option is useful when you're giving away digital prizes like discount coupons or a promotional codes. The users spin the wheel and receive a coupon in PDF format directly in their email inbox.

Can I see an online example of a Spin the Wheel promotion?

Yes, you can click on this link to see a real example of an online prize wheel. It's a demo so you can participate and spin the wheel.

What's the price for creating a Spin the Wheel promotion?

You can create your first Spin the Wheel promotion from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Is it possible to make the users register before answering the quiz?

No, it's not possible. The users should answer the quiz first and then register.

Can the same user win more than one time?

Yes, if you set up the promotion like that. You can also choose to limit so that a user can only win once.

Does an invitation sent to a friend count as a referred friend?

The 'Refer a Friend' feature consists of encouraging the users to share the promotion to get their friends to participate. To get a referred friend in the promotion, the friend has to accept the invitation and sign up in the promotion as well by filling in the registration form. If you're interested in the Refer a Friend feature for your contest, check out these 5 Keys to Creating a Successful Recruiters Contest

Can I give additional entries in the prize draw for referring friends?

You can do two different things with the Refer a Friend system: 1) Only the participants that have reached a minimum number of referred friends enter in the final prize draw. 2) Run a random draw among all participants but give additional entries in the draw per referred friend. You can, for example, give 1 additional entry per referred friend.

Does Easypromos offer any fraud control in the contests?

Yes, Easypromos has its own fraud control system that applies several control and surveillance parameters to detect, block and minimize bad practices carried out by users voting in contests, as for example buying votes online, use stolen Facebook accounts or vote from several fake Facebook profiles. 

How can I know if a user has used bad practices to obtain votes?

Easypromos offers an anti-fraud system that monitors all the votes received in contests, and all votes that trigger a security alarm, are considered invalid. All votes are registered so the organizers can review them, and they will have a fraud index available for them to evaluate each user.

Does the system generate a certificate that indicates if a user has obtained votes using fraudulent measures?

Yes. When the voting period finalizes, the fraud index for each participating user is calculated, and a certificate of the vote activity is created which can be shared publically with a URL.

Do the votes that are considered fraudulent count for the participant?

No, the votes that come from fraudulent activities are not added to the vote count.

When does Easypromos consider a participation as not valid?

Easypromos considers a participation as not valid when its fraud index is more than 100%.

Can I show the promo code promotion on my website or blog?

Yes, it's possible to embed the promotion using the widget system. You can, for example, show the promotion as a pop-up, or as if it were an image in the text. 

How can I contact the winners of a List Giveaway?

The platform gives you the option of contacting the winners directly, as long as you have their email in the Excel file used for the giveaway.

Do I get a video with the result of the giveaway?

The platform offers you the "Broadcast Mode" feature which allows you to present the result of the giveaway in a dynamic format to make the announcement of the winners more entertaining and add surprise and fun to your giveaways. In this article, you can read more about this feature. 

How many records can I upload to the List Giveaway?

The limit in the List Giveaway is 100.000 records. For giveaways with more records, please contact our sales team.

Can I give additional entries in the List Giveaway?

Yes, you can indicate the number of entries for each participant in the list.

How many questions can I add to the quiz?

You can add all the questions necessary for your quiz.

Is it possible to make the questions conditioned by the previous answer?

No, it's not possible. The questions are the same for all participants.

Can the users see their answers in the quiz?

Yes, it's possible. You can enable the summary page in the quiz where the users will see all their answers.

Can I let the participants participate again every day of the promotion?

Yes, there is an option to set it up like that. It's a good way of making the users come back to the promotion day after day to try their luck.

How many Instant Win prizes can I schedule?

There is no limit to the number of prizes you can set up in an Instant Win promotion.

How is the identity of the voting users verified?

There are two different options: identifying with a Facebook profile or using en email address that needs to be validated after the vote is cast.

Can I add QR and bar codes to the coupons?

Yes, the coupon system allows you to assign a unique, alphanumeric code to each participant. Additionally, you can also show the unique code as a QR code or a barcode. The supported barcode formats are: EAN-13, CODE-128, CODE-39.

Can I add conditions that the users have to meet in order to receive a coupon?

Yes. The coupon system integrates with almost every mechanic and application that Easypromos offers. So, you can give coupons after a spin of the prize wheel, or give coupons to the users that get a minimum score in a game, just for registering, or you can give a special coupon to the ones that select a specific option in a survey. The possibilities are endless.

Can I upload a list of users that I want to send a coupon to?

The coupon app is optimized so that users who want to get the coupon register in an Easypromos campaign. However, Easypromos also offers advanced options which allow to upload a list of participants from a file, pass user data through a URL, or with a call to the Easypromos user API.

How can the codes be validated at the point of sale?

For companies that don't have their own code validation system, Easypromos offers the "Validation portal": a tool which allows the employees at the point of sale to check and validate the coupons in a secure, reliable, and agile way. You can get more information on our blog. 

Can I upload the codes that the system has to validate?

Yes, the best practice for the Redeem Codes app is to upload your own codes from a CSV file. The system supports upload of unique codes in batches of 50,000.

Is there a limit to the total number of codes that can be redeemed?

Yes, the maximum number of codes that the system can redeem per promotion is 2 million.

What format can the codes to be redeemed have?

Any combination of number and letters, uppercase and lowercase, and also any type of symbol is accepted.

Can I mark codes that have already been used as invalid?

Yes, the system includes the option of one-time use codes. With this option checked, the system will not allow registration of a code that has been redeemed previously.

Is it possible to redeem codes from an external database through an API?

This option is currently not available in Easypromos. The client needs to upload the codes to be redeemed to the platform. There is also the option of not uploading the codes, and redeeming them with a regular expression.

Can I assign direct prizes to some codes?

Yes. This mechanic is called Winning Codes: the organizer uploads the codes that the users are going to redeem, and will assign a prize to some of these codes. When the users register and enter the winning code, they will see the prize directly on the screen and receive it on email as well.

Can I run a prize draw among all the users and give additional entries for each code they've entered?

Yes, and it's a good practice to encourage purchase; for each product you buy, you get a new code. By entering it in the promotion and redeeming the code, you get an additional entry in the final prize draw.

Can I combine code redemption with other promotional actions?

Yes. You can, for example, combine it with a prize wheel: you can spin the prize wheel every time you have a valid code. It's a fun way to encourage product purchase.

Can I use my own domain to redeem the codes?

Yes, in the most advanced version of Easypromos - White Label - you can create a microsite where the users need to register with a promotional code to opt for the prize. You can use your own domain for this microsite.

Can I let the users register for each new code they have to redeem?

Yes, you can set up the app so that the users can register more than once and redeem all the codes they have.

Can I run a contest where I upload the photos and the users only vote?

Yes, it's possible. For this type of contest, we have the app called Pick your Favorite, and there are two different formats to choose from depending on the needs. https://www.easypromosapp.com/blog/en/2015/05/which-type-of-pick-your-favorite-contest-is-right-for-me/

Can I let users vote for more than one photo?

Yes, you can choose the number of votes that each user can cast in the contest.

Can I send a coupon voucher by email automatically?

Yes, Easypromos includes an email platform that allows sending the coupon vouchers by email to the users that register in the campaign.

Can I easily create a personalized discount coupon?

Yes, you can create a personalized coupon with your brand and the user's data and you can also show each user's unique code as a QR code. The coupon editor allows you to create the coupon inside the platform so the users can download it and you can also send it to them on email. 

Are coupons and discounts the only option to build customer loyalty?

No, there are many other options. Coupons and discounts are used to build loyalty because customers usually appreciate economic incentives. But emotional factors also influence customer retention. This is why contests and games can also help build customer loyalty, especially if you top it off with a final prize draw among all the participants. 

Can I use games and quizzes as part of loyalty programs?

Yes, games and quizzes are a fun way to offer the customers emotional incentives by offering them challenges and entertainment. They can also be part of an action to get to know your customers better and offer them customized offers and perks.

How can I integrate games, quizzes and giveaways in my customer loyalty program?

There are many ways: the most simple is to send the link to the promotion microsite by email for the customers to participate. If your customer loyalty program is more complex, you can use the auto login API so that users first log in to your platform before participating, and that way you can link their participation with their customer data.

How to promote a product on social media?

There are many ways of promoting a product on social media. Ads are one of the most used formats, but there are other formats such as giveaways, contests, value-added content, interactive content, etc. Depending on the target audience, the type of product you're promoting, and the budget, you need to develop a different strategy for the promotion.

What is product promotion?

Promoting a product is announcing it to the target audience the best possible way to explain its characteristics and incentivize purchase. The most conventional way to promote a product is unidirectional advertising. Even so, with the use of internet and social media skyrocketing, product promotion can be done with many other types of actions that are more interactive and attractive for the target audience, such as promotions, contests, games, and giveaways.

What is the best way to promote a product on Instagram?

Instagram offers many ways of presenting a product (posts on feed, Stories, Instagram TV - IGTV). The graphic and audiovisual options available on Instagram makes it a good network to disseminate content that generates engagement, and so increases the exposure of the product. Giveaways based on comments on a post on the brand's profile is one of the easiest and most cost-effective ways of promoting a product on Instagram. 

What is the best way to promote a product on Twitter?

There are different ways of promoting a product on Twitter. Apart from ads, you can run contests and giveaways to get more brand and product exposure. A retweets giveaway is one of the most used actions to announce and promote a product. 

What is the best way to promote a product on YouTube?

Besides ads, you can use giveaways among comments on a video on your channel to promote this content, increase reach and get more views. Often, the combination of ads and giveaways is the perfect match to promote the action.

What is the best way to promote a product on Facebook?

The ideal combination is to announce a giveaway in a post on your Facebook page where you show the product, and then promote the post with Facebook Ads. This way you make sure that your product is seen by the audience you're interested in, thanks to the segmentation tools that Facebook offers. The giveaway creates engagement because it will make users interact with the brand by commenting on the post to get a chance to win the prize, and this will help increase organic reach of the post as well. 

How to obtain user-generated content?

A much used way to obtain user-generated content is to organize a campaign or contest. Normally, participation is incentivized by prizes and gifts so that customers see that they are compensated for creating and sharing their own content. On Instagram and Twitter it's possible to organize photo and video contests and retrieve the content through the brand mention and the campaign hashtag. Another way is to use a microsite with registration form where users can upload their entries directly that users can access from any social network or online channel.

Why do you want customers to share content about the brand?

Nowadays, when users are interested in a product they trust the opinion, advice and recommmendations of their friends and family more than the brand's corporate message. This is the main reason why you should encourage customers to share their experience with the brand on their social media. They can even become brand ambassadors, introducing the brand to an audience that hadn't been impacted previously.

How can you collect user-generated content and permission to use it?

If you want to have the option of sharing the user-generated content on your social media or other channels, it's necessary to get the users' express consent. This is why it's important to use registration forms where the users upload their content and accept the terms & conditions of the contest and accept that they give up their right to the submitted content. For example, on Instagram it's recommended that brands use a tool like the Hashtag + Entry Form app to obtain the content and the users' permission to use it. 

What type of UGC can you obtain through contests?

The most common content generated by the users or customers are photos, videos or written pieces. But you can also go for a co-creation dynamic where the users and customers help the brand create content according to their preferences. To do this, the Scenes app allows to create this type of contest where the participants create a customized image that they can then download and share. 

How can I generate engagement with the brand?

Engagement is commitment and trust between the audience and the brand. In the online world, this word is frequently used about the interactions that take place between the followers and the brand's social media profiles but the scope is much bigger than that. Generally speaking, you can create engagement through any channel, online and offline, and it's part of a relationship marketing strategy. 

Which promotional actions can help maintain and increase engagement?

There are many actions that help maintain and increase engagement with the brand. From social media giveaways and contests, to multi-channel actions and promotions centered around the users to increase customer loyalty.

Are social media giveaways a good way to generate engagement?

Yes, social media giveaways are a good option when you want to generate engagement on the brand's profiles on Instagram, Facebook, Twitter and YouTube. 

What is the most used action to build customer and user loyalty?

Sharing discount codes, coupons or other special offers such as "free shipping", for example, is a dynamic that is used frequently to foster customer loyalty. This type of promotion can be optimized according to your needs and plans: you can offer a coupon as a PDF that users can download, show the code as a QR code or a barcode, allow users to redeem it on your ecommerce site, or let the employees at the physical store validate the codes easily. Furthermore, the coupon codes can be combined with other promotional actions. You can, for example, present the discounts in a prize wheel that the registered users in your online store can access. Or you can announce a photo contest to all customers and in return for entering a photo, you can give the participants a discount voucher for their next purchase. 

How can I build customer loyalty with giveaways?

Giveaways and sweepstakes are good tools to build customer loyalty. You can give an entry or a code to enter the draw for each purchase, and that way reward and encourage loyalty. Futhermore, if you're giving away one of your own products, you're sure to get it right because the participants are customers that have shown interest in your product and have already purchased it.

How to increase brand visibility with games and promotions?

Games and promotions present two strong points that help increase brand visibility: first of all, they normally attract a lot of participation because they generate engagement, especially if there are prizes involved; secondly, they can be customized with the brand image which allow transmitting the brand image easily.

Can I give and validate codes online without need for programming?

Yes, with the Easypromos apps you don't need programming skills. You just have to decide on the promotional action you want to create.

Which kind of codes can I create and validate online?

You can distribute all types of alphanumeric codes: QR codes, barcodes EAN-13, barcode 128, barcode 39, or any other code generated by the brand that uses numbers and/or letters. For the online validation in the Easypromos Validation Portal, you can validate alphanumeric codes and QR codes.

How can I use promotional codes and coupons?

The main objective of using digital promotions to distribute or validate promotional codes is to incentivize sales. They are also good for building loyalty with the customers by offering them an incentive for repeat purchases or a prize or benefit for each purchase.

How can I use gamification in my marketing strategy?

One of the main challenges that marketing teams meet is to connect with the audience and create interactions between them and the brand. Gamification generates interest and encourages participation where the audience interacts with the brand through gamified promotions. This is the main benefit of gamification in marketing, even though there are more. 

Is gamification an achievable marketing action for all brands?

Yes, thanks to platforms like Easypromos, brands can create gamified actions at a very affordable price and without the need for programming skills. This allows any brand to create successful gamified marketing actions for their online channels. The main thing is to implement this objective as a part of the marketing plan and establish how, when and why you want to carry out these actions. 

How can I use gamification in my marketing strategy?

One of the main challenges that marketing teams meet is to connect with the audience and create interactions between them and the brand. Gamification generates interest and encourages participation where the audience interacts with the brand through gamified promotions. This is the main benefit of gamification in marketing, even though there are more. 

Which applications allow to work on gamification in marketing?

Because of its characteristics, mini-games, quizzes and contests are the types of applications that best allow to implement gamification into marketing actions. They're dynamics that allow to test the participants, challenge them and make them compete either with themselves or with other participants.

How can I create gamification on my social media?

There are many ways to gamify the brand's communication on social media. Many are shown in posts, with small games or challenges that the audience solves by answering in the comments of the post. But you can also use your social networks to create photo, video or writing contests, or offer games and brain teasers by sharing the link to the site where the game is hosted. This last option allows the participants to interact better and the brand obtains more information about them.

How can I obtain new leads as part of my user recruitment strategy?

There are many ways to collect user data and incorporate them in a brand's marketing strategy. In Easypromos, we're specialists in generating promotions that allow collecting the data of users that are interested in the brand in exchange for incentives: get a coupon, enter a prize draw, try your luck for an direct prize, etc. Examples and case studies give us the chance to show that promotions, contests, sweepstakes, and games are a good way to get new leads, transparently and in compliance with the GDPR. 

Which applications are the best for collecting leads?

There are many types of promotions that are useful for capturing users. It depends on the target audience which ones work best, so you need to analyze and learn what incentivizes them. Normally, any promotion that offers an incentive is a good option: prize draws, coupons, games, or quizzes. They should have a registration form that the brand can customize with the fields to ask the information they want to collect, be easy to share on any social network and online and offline channel, and be compliant with the General Data Protection Regulation (GDPR).

Can I collect leads with express consent to receive commercial communications?

Yes, because you can customize the promotional action with the terms and conditions, the privacy policy and the explicit checkboxes to ask the users if they want to receive information from the brand. The Easypromos applications allow creating dynamics that comply with all provisions of the GDPR

How can I collect the data of new users on social media and add them to my CRM system?

By using the Easypromos contests, giveaways, quizzes, and games, you can collect the data of the users you're interested in. Make the most of the integrations with external tools that Easypromos offers to send the leads directly to your CRM system or email marketing management system. You can also export the data to a CSV file at any time and upload them to your database.

How to boost brand visibility on social media?

Different types of actions can achieve visibility. If a piece of content goes viral, it gives the brand much more exposure and visibility than normally. Giveaways and contests are a type of content that can get attention and interaction from many users and this gives the brand increased reach and visibility.

Can I customize my promotional actions on social media with my brand image?

Yes, you should be able to customize any promotion on your social media with your brand image. First of all, so that the users know who promotes or organizes the action. Secondly, because one of the main objectives of promotions, is to achieve brand visibility. In comment-based social media giveaways, it's important that your logo appears on the post image. In promotions that are shared on social media but hosted in a microsite, it's much easier to customize all the elements. From texts, the logo on each page, to the corporate colors, etc. All the Easypromos game apps, for example, allow introducing many elements to make them aligned with the brand image.

What is a brand recognition campaign?

It's a complex marketing action that is planned before its execution and which allows meeting one main objective: that the users that are impacted know about the brand and will be able to recognize it in the future. To do so, the corporate image elements are very important. In all actions of the campaign, it's important to present the brand logo and other corporate elements, to give a consistent brand image according to the values of the brand. The actions of this campaign can vary a lot: from constest and giveaways, to unidirectional ads, interactive actions, etc.

How to achieve brand recognition?

Obtaining brand recognition is a long-term objective. It's normally a result of working on the brand image in all the communications sent out by the brand, from social media posts, ads, posters, sponsor actions, packaging, etc. On the online channels, it's very important to always use the corporate image elements such as colors and logos. Dynamics which increase the viral reach of the brand content, such as contests, giveaways, and games, allow increasing the brand recognition in less time and with greater success.

Which solutions does Easypromos offer to increase the engagement with the brand?

The Easypromos platform offers several different solutions to work on the engagement with the brand: Gamification, brand visibility, data collection for email marketing, product promotion and UGC collection.

How can an online game help in my marketing strategy?

A marketing campaign based on an online game with brand elements increases the time of exposure of the campaign and encourages interaction with the users. Both benefits help strengthen the brand recall value. If participation in the game is incentivized by prizes and ranking, it will boost lead caption and the daily engagement through competition.

Can I use the participants' photos for marketing actions, content, etc.?

Yes, as long as you have provided for it and you have the express consent of the participants. You must explain the use you will make of the images in the terms & conditions of the contest, and get the users consent for you to use that content directly and expressly, for example with a checkbox. We recommend that you prepare it in advance and get legal advice to develop this aspect well before starting the contest.

Can I run a contest where participants can upload photo or video?

Yes, in the Photo and Video contests you can allow users to participate with a video or a photo. This way, in the contest gallery you'll see both videos and photos from the same promotion.

Can I integrate my photo contest with Instagram and Twitter?

Yes, in the Photo Contest you can enable the integration with Twitter and Instagram. The integration works separately for each social network so you can decide which platform you want to import the content from: only Twitter, only Instagram or both. This integration allows import of photos that users post on their public profile with the campaign hashtag and a mention of the organizing brand.

Can I review and approve the videos in the contest before publishing them in the gallery?

Yes, the videos that the users upload to participate in the contest can be moderated, including the ones that come from the Twitter and Instagram integrations. 

In a video contest, can I let the users upload their video directly from their mobile phone?

Yes, by enabling the Video Hosting Extension. By default, the video contest app allows users to upload their video with a link from YouTube or Vimeo. By enabling the video hosting, the users can upload their own video file from any mobile device or computer. 

Can I organize a combined photo and video contest?

Yes, you can let contestants participate with a photo or with a video, and that way increase participation. In the same contest gallery, you will find both photos and videos together.

Can I integrate my video contest with Instagram and Twitter?

Yes, in the Video Contest, you can enbale the integration with Twitter and Instagram. The integration works separately for each social network so you can decide which platform you want to import the content from: only Twitter, only Instagram or both. To enter the contest, users should post a video on their public profile with the campaign hashtag and a mention of the organizing brand. This way, the app will import the videos and show them in the public gallery of the video contest. 

Can I moderate the texts that the participants enter in the writing contest?

Yes, you can review and moderate the texts from the participants before publishing them in the public gallery of the writing contest, including the entries coming from the Twitter integration. 

Can I show the text pieces that the contestants enter in the writing contest publically?

Yes, of course. Every contest app has a gallery page where users can see the text pieces, vote on them, share them and comment on them, depending on the setup the organizer chooses. Its optional to have the gallery published and it can be disabled.

Can I integrate my writing contest with Twitter?

Yes, in the writing contest, you can activate the Twitter integration to retrieve the messages that participants post on this social network. The app will import tweets that users share on their profile using the campaign hashtag and tagging the organizing brand. 

Can I combine a writing contest with a photo contest?

Yes, in the writing contest, you can allow the users to participate by adding a text or a photo, or both at the same time. In the gallery of the contest, you will see both the text pieces and the photos from the participants.

Can I retrieve photos that users post with my brand mention?

Yes, you can retrieve photos from your followers as long as they use the campaign hashtag and brand mention in their post.

Do the users have to have a public profile to participate in a Mention + Hashtag contest?

On Instagram yes, it's indispensable for users to have a public profile for the app to be able to import the image or the video.

Can I organize a photo contest where users participate directly from their social media?

Yes, the important thing is to be able to monitor the participating photos. With the Mention + Hashtag contest app, you can track and import photos and videos that users publish on Instagram or Twitter to your contest, as long as they have a public profile, mention the brand and use the campaign hashtag in the description of the post. You will have a gallery with content from the participants and you can enable voting, carry out a final prize draw among all the participants, or have a jury review the entries and decide on the winner. However, from Facebook it's not possible to track content that users publish on their private profile. If you wish to allow participation from Facebook, you should enable the entry form in the contest. 

Can I run a contest where users can participate with photo or video?

Yes, you can allow users to participate in the contest with a photo or a video. In the contest gallery, you will see both types of content together. In the setup of the integrations, you can choose which type of content you wish to import.

In an Instagram photo contest, how can I make sure that users accept the terms & conditions?

If you choose the photo contest app 'Hashtag + Entry Form', you can ask the users to accept the terms & conditions. This app allows the contestants to sign up in the contest through a registration form and select the image they wish to enter in the contest from their Instagram profile. You can add the terms and conditions to the registration form and a checkbox for the users to accept them explicitly. This way, your contest will be completely aligned with the good practices of the GDPR

Can I keep the photos that the contestants upload in the contest?

Yes. You can download the images in a ZIP file in 'large' format, which has a maximum width of 700px. If you want the photos in their original size, you can enable the Dropbox extension

Can I review the photos in the contest before they are published in the public gallery?

Yes, the photos that the users upload to participate in the Photo Contest can be moderated, including the ones that come from the integrations with Twitter and Instagram. 

Can I give a direct prize according to the quiz score?

Yes, the platform gives you the option of giving direct prizes to the users that have answered all or a minimum number of questions correctly. The prize will be shown on the screen of the user after finishing the quiz and you also have the option of sending an automatic email with the prize. The platform includes the tools to set up both the prizes and the emails. A good practice is to send a coupon with a unique promotional code automatically after the users finish the quiz.

What kind of games can I create for my social media?

The most efective games for social media are the passtimes that encourage user interaction: puzzle games, wordsearches, memory games, match it games, hidden objects games, decorate scenes with stickers, spin the prize wheel, knowledge quizzes and personality tests.

Can I publish an online game on my website, blog or e-commerce site?

Yes, the games include the widgets feature which gives you the code of the game to integrate it on a website. You can embed the game on a page or show it as a pop-up. This way, the users can play directly on your website. The games can also be published on social media or as a microsite.

Can I customize the online games with the design of my brand?

Of course! All the games can be created with the brand image. You can design the elements of the game itself; the cards, the pieces, the wheels or the stickers. You can also customize all the pages that make up the promotion, like the welcome page, the instructions, the registration form and the thank you page.

Can I create a ranking and give the prize to the fastest player?

Yes, and it creates a lot of fun! You will create competition among the users and make them want to play again every day. The ranking is generated with the best score of each user and you can decide the number of times a user can play per day.

How long will it take me to create an online game for my website?

You can create your first game in an hour. Once you know how the platform works, you can create games in less than 10 minutes. You don't need to have any programming skills to create online games.

What's the price for creating my own online game?

You can create your first game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Do the games work on mobile phones?

Yes, all the games are responsive and adapt to any screen and type of mobile device.

Can I run a giveaway among all the people that comment on an article on my blog?

Yes, you just need to create a list of all the comments in a CSV or Excel file. This will allow you to use the List Giveaway app to run a prize draw among all the users on the list. 

Can I run a giveaway among all the people that subscribe to my newsletter?

Yes, you just need to download a list of the subscribers in a CSV or Excel file. Next, you should use the List Giveaway app to upload the list and select the winners. 

Can I run a giveaway among all the users that download or register in a mobile app?

Yes, you just need to create a list of all the users in a CSV or Excel file. Next, you should use the List Giveaway app to run a prize draw among all the users of the list. 

How can I make an online giveaway reliable and transparent?

To make an online giveaway reliable and transparent, you should use an external and automatic tool to select the winner or the winners of the giveaway. This way, you can show that your brand has carried out the draw transparently and that the winner was selected randomly. If you use the Easypromos platform, you will get a certificate of validity when selecting the winners that you can share with your audience. Furthermore, we recommend that you write the terms and conditions of the giveaway and share them when announcing the giveaway to generate greater reliability. 

What kind of questions can I create in the Knowledge Quiz?

In the Knowledge Quiz the participants are presented with a question with multiple answers where one or two of them are correct. You can set up 3 types of questions: (1) Only one answer is correct, (2) Multiple answers are correct and the order of them doesn't matter and (3) Multiple answers are correct and they have to be in a certain order.

Can I add images or videos to the questions of the Knowledge Quiz?

Yes, you can use images or videos in the questions and also in the anwers. This way, you can show a video and ask a question about the content of the video. Or ask a question where the answers are only images. It's recommended to add audiovisual content to the quiz to offer a better user experience.

Can I integrate the Knowledge Quiz on my website?

Yes, you can integrate the Knowledge Quiz on your own website, blog or microsite and that way allow the visitors on your site to participate in the quiz right there without having to redirect them to an external link. You also have the option of showing the quiz as a pop-up on your website.

Can I run a sweepstakes among the participants in the quiz?

Yes, the Knowledge Quiz app includes the winner picker tool which lets you obtain a random winner among all the participants of the quiz or among the ones that have answered all or a minimum of questions correctly.

Can I publish and share the Knowledge Quiz on my social media?

Yes, when you create the Knowledge Quiz, you get a direct link to the quiz microsite that you can use to share on your social media. The quiz also includes buttons for easy sharing on social media like Facebook and instant messaging apps like WhatsApp.

Do the users have to have a public profile in order to participate in an Instagram photo contest with entry form?

If you choose the photo contest app 'Hashtag + Entry Form', the participants don't need to have a public Instagram profile. The users will accept the permissions from the app to be able to select the photo from their profile that they want to enter in the contest and therefore, the app will have access to their content even if their profile is private.

Can I collect the data of the participants in an Instagram photo contest?

Yes, if you use the 'Hashtag + Entry Form' app, you can collect the data of the participants because they will fill in the registration form. As the organizing brand, you can set up the form to ask for the data you need from the participants. You can also export the data to an Excel/CSV file or send the data to your emailing list or CRM system.

Can I raffle different prizes depending on the participants' answers?

If you have different prizes to give away, with the winner tool you can segment the list of users that have completed the survey to carry out different prize draws according to the responses.

What format can the questions in the survey have?

You have different question formats available which include: questions with option buttons and single answer, multiple answer questions, sortable answers, ratings, questions with radio buttons, image questions, video questions, questions with answers in a dropdown list, and open answer questions.

Can I customize the design of the survey?

Yes, the Easypromos survey comes with a flexible template that allows you to customize all the texts, colors, the background and all the visual elements of the screens. You can create a survey to fit completely with your brand image.

Can I integrate the survey on my website?

Yes, you can integrate the survey on your own website or blog and that way allow the visitors on your site to participate right there without having to redirect them to an external link. You also have the option of showing the survey as a pop-up on your site.

Can I publish and share the survey on my social media?

Yes, when you create the survey, you get a direct link to the survey microsite that you can use to share on your social media. The survey also includes buttons for easy sharing on social media like Facebook and instant messaging apps like WhatsApp.

How does the predictions and betting pool app work?

The participating users will answer a series of questions and answers created by the organizer and complete their entry by completing the registration form. The questions will be about a future event, and the users should predict the outcome. After the event, the organizer will mark the correct answers and the result for each participant will be calculated.

Can I run a prize draw only among the participants who have answered correctly on a minimum number of questions?

Yes, after the event has taken place, you will indicate the correct answer to each question to find out which participants have answered correctly in the predictions app and you can then run a prize draw among the ones with the right answers.

Can I customize the questions of the predictions game with my own images?

Yes, you can customize the predictions game completely with your own design by uploading your own creatives, images or video. You can also change the colors and typographies of the tempate, as well as adapt the design of the betting pool to the selected theme and your brand image.

Can I have a ranking of the users that have guessed right in the predictions game?

Yes, the platform will allow you to reward the users that have guessed all the questions of the predictions game correctly by using the winner tool. This tool allows you to filter the participants so that only those that have answered correctly will enter the prize draw.

Can I publish and share the Predictions game on my social media?

Yes, when you create the predictions app, you get a direct link to the app microsite that you can use to share on your social media. The predictions game also includes buttons for easy sharing on social media like Facebook and instant messaging apps like WhatsApp.

Can I integrate the predictions game on my website?

Yes, you can integrate the predictions game on your own website, blog, or microsite and that way allow the visitors on your site to participate right there without having to redirect them to an external link. You also have the option of showing the predictions game as a pop-up on your site.

How much does it cost to create a Predictions game?

You can create your first Predictions game from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

Can I create questions with sortable answers?

Yes, and it's very useful for predictions about sporting events where the users should guess the top 3 or the winner ranking of the event.

Can I design the coupon with my brand image?

Of course! Easypromos offers a complete coupon editor that allows you to upload the image and the texts of the coupon to design it with your brand image. It's a drag & drop type editor so anyone can use it.

In which format can the users download the coupons?

The coupon can be downloaded in PDF format and be sent automatically by email to the participants.

Can I give a unique and personalized coupon to each participant?

Yes, it's possible to create coupons with a unique code for each participant. With the coupon tool, you can create personalized coupons by, for example, including the name of the participant or other identifying data.

Can I run a sweepstakes among all the users that have responded to the survey to encourage participation?

Yes, you can incentivize and encourage participation by running a final prize draw among all the users that have responded to the survey. You will increase their motivation to participate in the survey by offering them the chance to win an attractive prize.

Can I show the stats of the survey results publicly?

Yes, you can show the stats of the Survey publicly so that all participants can see the results of the survey and the votes in real-time.

Can I obtain the contact data of the users that respond to the survey?

Yes, from the control panel of the app, you will have access to the real-time data of the users and all their answers in the survey. You can download this information as a CSV file and it's also available through API. You will also have tools available to synchronize the participant data with your CRM system or with your newsletter subscriber list.

Can I customize the page with the final result of the quiz?

Of course! You will assign points for correct answers, and at the end of the quiz, you can customize the page with the result each user has obtained. You can set up the design and the texts to be shared on social media according to the obtained score.

How much does it cost to create a Knowledge Quiz?

You can create your first Knowledge Quiz from 100€ per month. If you want to create several games or promotions, you can purchase a monthly plan for unlimited use from 149€/month.

How does the Product Recommender work?

The product recommender is a website with a questionnaire with different answer options. After completing all the questions, the participating users will see a product depending on the answers they've given. The users can share the recommended product on their social media. The creator of the recommender will have a control panel to create and set up the questionnaire and set up the products they'd like to recommend.

Can I integrate the Product Recommender on my e-commerce site?

Yes, you can integrate the product recommender on your e-commerce site and that way allow the visitors on your site to participate right there without having to redirect them to an external link. You also have the option of showing the recommender as a pop-up on your site.

Can I customize the Product Recommender with my brand image?

Of course! The design of the Product Recommender is 100% customizable for you to make it match your brand or website style. All questions and answers of the questionnaire can be customized with your colors, and you can also use video and images.

Can I ask for the users' data before they get the result of the recommender?

Yes, you can add a registration form just after the questions and answers, so the users have to fill it in before receiving their result. It's a good way to collect user contact details and afterwards add them to your CRM or newsletter subscriber list. However, this step is not mandatory.

Can I get a list of the users with their recommended product?

Yes, from the control panel of the app, you will have access to the real-time data of the users that have used the recommeneder and there you can see which product was recommended to each user. You can download this information as a CSV file and it's also available through API.

Can the users share the recommended product on their social media?

Yes, of course! When you set up the application, you can define the text and the image of each recommended product for each social network, like Facebook, and for each instant messaging app, like WhatsApp.

Can I give the users a coupon voucher after recommending them a product?

Yes, you can incentivize participation by offering the participants a discount coupon for them to enjoy the product that was recommended to them trough the app. The platform includes an editor to personalize each unique coupon.

Can I add a direct link to the recommended product on my e-commerce site?

Yes, in the set-up you can add a direct link to each recommended product on your e-commerce site.

Can I show a personalized message depending on the answers in the test?

Yes, you can personalize final messages based on the users' preferences of answers in the Personality Quiz. This way, after responding to the questions in the quiz, you can offer the users a message according to their personality.

Can I integrate the personality quiz on my website?

Yes, you can integrate the Personality Quiz on your website, blog or microsite and that way allow the visitors on your site to participate right there without having to redirect them to an external link.

Can I send send an email to the participants with the results of the personality test?

Yes, you can use the Email Platform, included in the app, to create and automate the sending of emails to the participants. Furthermore, you can send a summary of the answers and the final message according to their personality to each participant.

Can I run a prize draw among all the users that answer the personality quiz?

Yes, you can incentivize and encourage participation by running a final prize draw among all the users that have answered the personality quiz. You will increase their motivation to participate in the test by offering them the chance to win an attractive prize.

Can the users share the result of the personality quiz on their social media?

Yes, each participant is shown the personalized final message upon responding to the quiz and submitting their data, and they will have different options of sharing the result of the test with their friends and contacts.

Can I ask for the users' data before they get the result of the personality quiz?

Yes, you can add a registration form just after the questions and answers, so the users have to fill it in before receiving their result. It's a good way to collect user contact details and afterwards add them to your CRM or newsletter subscriber list. However, this step is not mandatory.

Can I add a unique code to the coupon?

Yes, the system can assign a unique code to each participant, and this code will be included on the coupon voucher. The users will see their unique code upon registering in the campaign, and they will also receive it in their inbox.

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